August Newsletter

2026–27 Annual Pricing Review

The NDIA has released the 2026–27 Annual Pricing Review and updated Pricing Schedule, with several pricing changes that took effect from 1 July 2026.

Some of the key updates include:

Psychology and Behaviour Support price limits have increased by $20 per hour, bringing the maximum rate to $252.99.

Dietetics, Exercise Physiology and Other Professional support price limits have been reduced.

Support Worker and Psychosocial Recovery Coach price limits have increased in line with changes to the SCHADS Award.

Support Coordination and Plan Management price limits remain unchanged.

Short Term Accommodation (STA) has been separated into individual support and accommodation line items. Food and activities are no longer included within the STA price limit.

New allied health support item numbers have been introduced for services such as telehealth, non-face-to-face supports, provider travel, cancellations, and NDIA-requested reports.

From 1 January 2027, the price limit for unregistered providers delivering Social, Community and Civic Participation supports will reduce by 10%.

To read the full 2026–27 Annual Pricing Review, click the link below.

Understanding NDIS Funding Periods and Compliant Invoicing: A Guide for Participants and Providers

The NDIS has introduced increased compliance measures around invoicing and funding periods to help reduce fraud and ensure supports are claimed correctly. While these changes may seem confusing at first, understanding how funding periods work and submitting compliant invoices can help avoid delays and unexpected out-of-pocket costs.

‍In this guide, we'll explain what NDIS funding periods are, why they matter, what Participants and Providers can do to stay compliant, and how Pacific Plan Management can help make managing your funding easier.

Read our latest blog to learn how these changes may affect participants and providers, and discover practical tips for staying compliant.

Goodbye Sarah

Last month we said goodbye to Sarah who has been a valued part of the Pacific Plan Management family for the past three years.

Sarah has accepted an exciting graduate Accounting position in Sydney, and while we're incredibly sad to see her go, we couldn't be prouder of everything she has achieved. This opportunity is a testament to all her hard work and dedication throughout her studies.

Over the past three years, Sarah has brought kindness, professionalism, and a positive attitude to our team, and we're so grateful for the contribution she's made. She'll certainly be missed by all of us, as well as by the participants and providers she has supported along the way.

Congratulations, Sarah! We wish you every success in this exciting new chapter and know you'll do amazing things. Thank you for everything you've done for Pacific Plan Management – you'll always be part of the family.

Good News

Commonwealth Games

Australia has finished on top of the medal tally at the 2026 Commonwealth Games in Glasgow, bringing home an incredible 171 medals, including 70 gold, 45 silver and 56 bronze medals.

There were many memorable moments throughout the Games, including a historic performance from the athletics team. The men's 4x100m relay team won gold for the first time in 52 years, while Australian athletes also achieved several impressive podium finishes across the competition.

Australia's cyclists dominated on the track, securing 10 gold medals and 28 medals overall, with standout performances from riders including Georgia Baker and Leigh Hoffman.

One of the most inspiring stories of the Games came from 76-year-old Louise Hoskins, who became the oldest Commonwealth Games gold medallist in history after winning the para women's pairs lawn bowls event.

Australia finished comfortably ahead of England in the final standings, making the 2026 Commonwealth Games a celebration of determination, teamwork and sporting excellence.

We’re Proud to Be an Employer of Choice Finalist!

We are excited to share that Pacific Plan Management has been named a finalist in the 2026 IMB Bank Illawarra Business Awards – Employer of Choice category.

What makes this recognition especially meaningful is that our own team nominated Pacific Plan Management and Director Gerard, recognising the supportive and positive workplace culture we have built together.

At Pacific Plan Management, we believe that investing in our people allows us to provide the best possible support to the participants, providers and communities we work with. Our culture is built on flexibility, open communication, wellbeing, professional development and celebrating achievements together.

With a team made up of people from different generations, backgrounds and experiences, we understand that everyone's needs are different. By creating a workplace founded on connection, respect and genuine flexibility, we can continue providing the personalised service that Pacific Plan Management is known for.

We are incredibly proud to be recognised alongside so many outstanding businesses in the Illawarra and look forward to celebrating this achievement with our team and the wider community.

Together in Chaos and Clusive Community Directory host a free Inclusive Play and Support morning on the first Wednesday of every month at Stuart Park Inclusive Playground, North Wollongong, from 10:00am to 11:30am (weather permitting).

📅 Next event: Wednesday 5th August 2026

These relaxed and welcoming mornings provide an opportunity for families to connect with other parents and carers, meet local support services, and enjoy a safe space where children can play and explore.

Pacific Plan Management will also be attending, and we would love to see you there! Come along, say hello and connect with other families and community members.

For more information, click the link below.